Have you heard about IVR? It stands for Interactive Voice Response, it is a system used to partially or fully automate your incoming calls. In many call centers, interactive voice response is being used as a technology for Auto Attendant to guide their callers through to the relevant department, it’s quick and efficient. Before, if many calls were missed then this time there will be zero missed calls – no more busy signals, interesting, right?
I guess, you will be needing this kind of system for your office with many departments. It helps and makes your work faster and easier. Try IVR now and see for yourself.
http://feeds.feedburner.com/sarahg26/fetz